Customer Care Representative

Full-Time

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

  • Ability to resolve complex customer issues
  • Excellent communication skills – written, verbal and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Salary + Benefits

  • Base Salary: $35,000 – $45,000
  • Opportunity for advancement within the office
Benefits
  • Major Medical
  • Dental/Vision
  • Life Insurance
  • Disability
  • 401k
  • Tuition Reimbursement
  • Paid Vacation
  • Company Car
  • Hiring Bonus

Ready for the next step?

Apply